Important Message
Feedback Central
Repricing Central
First Time Users and Account Management
Setup and Basics
My Account
- System Timeout Warning Message
- Getting Started: My Account
- Multiple Accounts
- What if I want to let someone else use my account?
- Permissions & Users
- How do I change my password?
Advanced Topics
FAQ - Click to See More Questions
- Total Orders in BQool Shows Less than Seller Central
- How come I don't see my listings after I've given my Amazon Merchant ID?
- Can I use BQool with other third party MWS software providers at the same time?
- I didn't receive an account activation email!
- Can I cancel my subscription at anytime?
- How do I stop getting alerts every time BQool downloads data from my account?
Repricing Support
Setup and Basics
- Advanced Setting Strategy Guide
- Repricing Rule – Compete with Buy Box Price and Custom Settings
- Getting Started: Repricing Central - Updated!
- Navigate Using Default Filters - Updated!
- Tutorial Videos for Repricing Central
- Competitor Analysis
Managing Repricing
- [NEW] Listings Available
- How to Manage Your Total Listings Count
- The New "Listings Match Buy Box" Filter Explained - Updated!
- How to use Group?
- How to Create a New Rule
- Feature: Advanced & Custom Settings - Updated
Advanced Topics
- [NEW] Repricing Strategy: Master Rule from Chris
- [NEW] General Repricing Strategy Guide
- [NEW] - Safety Net
- Bulk Upload: File Upload Method (Excel) - Updated!
- Repricing Schedule
- Profit Calculator - Updated!
FAQ - Click to See More Questions
- What does the Buy Box Win Percentage on my listing indicate?
- How to Change the Registered Account Email/ Administrative Email
- Duplicate Listings
- Why is my listing not repricing?
- Estimated Profit Margin % and ROI
- Why are my listings being delisted and marked as potential pricing error?
Feedback Support
Setup and Basics
- Dashboard
- Getting Started: Feedback Central
- Tutorial Videos for Feedback Central
- Settings > General
- Add Campaigns
- Emails
Manage Feedback
Advanced Topics
- Email Credit - New
- Positive Feedback Integration (PFI) - Change!
- EU VAT Invoices - Update
- VAT Numbers and Rates
- Buyer Blacklist
- Feedback Blacklist Upload File
FAQ - Click to See More Questions
- What does the error message mean in my Feedback Central?
- How to Forward the Buyer Opt-Out Email to BQool Global Blacklist
- What should I do when switching over from Feedback Genius?
- Why am I seeing "Test" in the email subject line
- Adding an email to Amazon's approved senders list
- Where will the email be sent to if a customer responds?
Review Support
Setup and Basics
Manage Reviews
Advanced Topics
FAQ - Click to See More Questions
BigTracker Support
BigTracker Video Tutorials
Getting Started
- [ New Feature ] What are the main features of the Chrome Extension?
- [ New Feature ] BigTracker Chrome Extension(Extension Pro / Extension LITE )
- [ New Feature ] Top Sales, Top Brand & Category
- [ New Feature ] Attach Listings
- [ New Feature ] BigMovers Scoring System
- Getting to Know the Basics
Advanced Topics
FAQ
- Could using BigTracker affect my Amazon account?
- Can the BigTracker Chrome extension quickly filter out search results?
- Can I use the“Product Tracker”and“Attach Listing”functions in BigTracker Chrome Extension?
- Where can I activate the BigTracker Chrome Extension on Amazon page?
- I am already a BigTracker Trial/Active user, where can I download the BigTracker Chrome Extension?
- How come I cannot preview a product's statistics of past?
General
Video Tutorial
New Features & Updates
- 03-07-2018 Change Log for BigTracker and Repricing Central
- 02-05-2018 Change Log for Feedback Central
- 01-02-2018 Change Log for Repricing Central/ Feedback Central
- 11-15-2017 Change Log For Repricing Central/ Feedback Central
- 10-16-2017 Change Log For Repricing Central
- 08-14-2017 Change Log For Repricing and Feedback
Taiwan support
Business Hours: Monday-Friday 9am- 6pm (GMT+8)
China support
Business Hours: Monday-Friday 9am- 6pm (GMT+8)
Tel: +886-02-7720-6858 (Chinese)
www.bqool.cn
www.bqool.cn