First Time Users and Account Management

Setup and Basics

• How to Connect BQool to Seller Central with Amazon MWS?
• Activate your Account
• Basic Articles to get you started with BQool Service
• Update Company Details
• How do I subscribe?

My Account

• User Profile
• Subscription
• Account Management
• Marketplaces of BQool Account
• Payment Method
• Invoices

See all 9 articles

Advanced Topics

• Manage Orders
• Dashboard Gadgets
• Business Reports
• How do I update or change my payment method?

FAQ - Click to See More Questions

• Total Orders in BQool Shows Less than Seller Central
• How come I don't see my listings after I've given my Amazon Merchant ID?
• Can I use BQool with other third party MWS software providers at the same time?
• I didn't receive an account activation email!
• Can I cancel my subscription at anytime?
• How do I stop getting alerts every time BQool downloads data from my account?

See all 22 articles

Repricing Support

System Notice

• Disable Min and Max Price Pop-up Warning

Setup and Basics

• Getting Started: Repricing Central - Updated!
• Setting up the SKU name in Seller Central
• Manage Listing Introduction
• The Repricing Mechanics
• [ NEW ] Repricing Rule Feature: No Competition between Min and Max Prices Settings
• General Settings

See all 12 articles

Managing Repricing

• Listings Available
• How to Manage Your Total Listings Count
• The New "Listings Match Buy Box" Filter Explained - Updated!
• How to use Group?
• How to Create a New Rule
• Feature: Advanced & Custom Settings - Updated

See all 10 articles

Advanced Topics

• Delisted Table
• BQool /InventoryLab Collaboration
• Repricing Strategy: Master Rule from Chris
• General Repricing Strategy Guide
• Price Change Safety Net
• Bulk Upload: File Upload Method (Excel) - Updated!

See all 12 articles

FAQ - Click to See More Questions

• How to stop repricing on the stockout listings efficiently so that BQool doesn’t count them toward the plan limits.
• How do I migrate all my SKUs/listings from other repricers to the BQool's Repricing Central?
• If I manually change my “Your Price + Shipping” on the BQool end, will the listing stop repricing?
• Internet Browser Preference
• What is the difference between Amazon Automate Pricing and BQool Repricing?
• The List Price Discrepancy between the BQool Manage Listing Page and Amazon Selling Page.

See all 30 articles

BigCRM

YouTube Videos for BigCRM News and User Tutorials

• BigCRM News & Updates
• BigCRM Youtube Tutorials

Setup and Basics

• First Time Sign up with BigCRM
• Impact on previous Feedback Central Trial users and Active users
• Dashboard
• Manage User

Subscription Transition

• BigCRM Subscription Synchronization and Upgrade Part 1
• BigCRM Subscription Synchronization and Upgrade Part 2

Ticket Manager

• General Introduction
• Use View to Organize your Ticket in Ticket Manager
• The Rule Introduction of Ticket Manager
• Ticket Templates
• Create New Ticket
• Display Column Definition of Ticket Manager

See all 8 articles

Campaigns

• Changes Between Feedback Central and BigCRM
• Sample Campaigns
• Edit Your Own Campaign
• Notice: Amazon Buyer-Seller Message Restriction
• Email Campaign Filters
• Campaign Schedule_AI-Powered Smart Schedule

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UGC

• What is UGC?
• Introduction about Feedback Manager
• Introduction about Listings under Review Manager
• How to check the Usage
• Filters of Listings under Review Manager
• Manage Reviews under Review Manager

See all 7 articles

Listings

• Listings

Orders

• Manage Orders

Reports

• Reports of Feedback
• Reports for Review
• Reports of Sales
• Download Reports

Settings

• Introduction of Settings
• Europe Settings
• Notification
• Ticket Settings
• Ticket Settings_Profile
• Ticket Settings_Channel

See all 15 articles

FAQ - Click to See More Questions

• What kinds of tickets will Ticket Manager generate when Buyers tend to contact sellers on Amazon?
• Does BigCRM VAT generator let users send out email VAT invoices as PDF format?
• How often are product reviews updated?
• What will happen if the scheduled time of an activated Set Repeated Schedule clashes with the scheduled time of Set Fixed Date Schedule?
• How to Remove Buyers from Blacklists?

BigTracker Support

BigTracker Video Tutorials

• BigTracker Feature Overview
• BigTracker Tips - How to find new products to sell in 5 minutes
• BigTracker Tips - Use Product Tracker to Spy on Competitors
• BigTracker Tips - How to use Deals Tracker
• BigTracker Tips - Using Email Alerts
• BigTracker Update - More Historical Data and Amazon Tag

Getting Started

• What are the main features of the Chrome Extension?  
• BigTracker Chrome Extension(Extension Pro / Extension LITE )
• Top Sales, Top Brand & Category
• Attach Listings
• BigMovers Scoring System
• Getting to Know the Basics

See all 10 articles

Advanced Topics

• Finding Amazon Niche Products with BigTracker
• BigTracker - Profit Calculator
• Deals Tracker Overview

FAQ

• What is the Fulfillment Status of each Item in the Product Tracker based on?
• Could using BigTracker affect my Amazon account?
• Can the BigTracker Chrome extension quickly filter out search results?
• Can I use the“Product Tracker”and“Attach Listing”functions in BigTracker Chrome Extension?
• Where can I activate the BigTracker Chrome Extension on Amazon page?
• I am already a BigTracker Trial/Active user, where can I download the BigTracker Chrome Extension?

See all 14 articles

General

Youtube Video Tutorial

• BigCRM Tips & Tutorials
• BQool Repricing Central Tips & Tutorial
• BQool Webinar-How to Sell on Amazon
• Amazon Product Research Tool: BigTracker