System Update
BQool System Update Notice
Important Message
Feedback Central
Repricing Central
First Time Users and Account Management
Setup and Basics
My Account
- System Timeout Warning Message
- Getting Started: My Account
- Multiple Accounts
- What if I want to let someone else use my account?
- Permissions & Users
- How do I change my password?
Advanced Topics
FAQ - Click to See More Questions
- Total Orders in BQool Shows Less than Seller Central
- How come I don't see my listings after I've given my Amazon Merchant ID?
- Can I use BQool with other third party MWS software providers at the same time?
- I didn't receive an account activation email!
- Can I cancel my subscription at anytime?
- How do I stop getting alerts every time BQool downloads data from my account?
Repricing Support
Setup and Basics
- [ NEW ] Repricing Rule Feature: No Competition between Min and Max Prices Settings
- Manage Listing Introduction
- Setting up the SKU name in Seller Central
- The Repricing Mechanics
- Advanced Setting Strategy Guide
- Repricing Rule – Compete with Buy Box Price and Custom Settings
Managing Repricing
- Listings Available
- How to Manage Your Total Listings Count
- The New "Listings Match Buy Box" Filter Explained - Updated!
- How to use Group?
- How to Create a New Rule
- Feature: Advanced & Custom Settings - Updated
Advanced Topics
- Delisted Table
- BQool /InventoryLab Collaboration
- Repricing Strategy: Master Rule from Chris
- General Repricing Strategy Guide
- Price Change Safety Net
- Bulk Upload: File Upload Method (Excel) - Updated!
FAQ - Click to See More Questions
- How to stop repricing on the stockout listings efficiently so that BQool doesn’t count them toward the plan limits.
- How do I migrate all my SKUs/listings from other repricers to the BQool's Repricing Central?
- If I manually change my “Your Price + Shipping” on the BQool end, will the listing stop repricing?
- Internet Browser Preference
- What is the difference between Amazon Automate Pricing and BQool Repricing?
- The List Price Discrepancy between the BQool Manage Listing Page and Amazon Selling Page.
Feedback Support
Setup and Basics
- Sample Campaigns
- Email Campaign Filters
- Dashboard
- Getting Started: Feedback Central
- Tutorial Videos for Feedback Central
- Settings > General
Manage Feedback
Advanced Topics
- [New] AI-Powered Smart Schedule
- Email Credit - New
- Positive Feedback Integration (PFI) - Change!
- EU VAT Invoices - Update
- VAT Numbers and Rates
- Buyer Blacklist
FAQ - Click to See More Questions
- Possible Blacklist Issue
- What kinds of Email Schedule settings are available?
- Can I choose the exact time of the day to send out emails?
- How to rearrange my Email Campaign
- I have around 1000 orders in 7 days, but why doesn’t the amount of the pending emails match the order numbers.
- Is the automated system really sending out email? Why couldn’t I find the sent email in Amazon Seller Central?
Review Support
Setup and Basics
Manage Reviews
Advanced Topics
FAQ - Click to See More Questions
BigTracker Support
BigTracker Video Tutorials
Getting Started
- What are the main features of the Chrome Extension?
- BigTracker Chrome Extension(Extension Pro / Extension LITE )
- Top Sales, Top Brand & Category
- Attach Listings
- BigMovers Scoring System
- Getting to Know the Basics
Advanced Topics
FAQ
- What is the Fulfillment Status of each Item in the Product Tracker based on?
- Could using BigTracker affect my Amazon account?
- Can the BigTracker Chrome extension quickly filter out search results?
- Can I use the“Product Tracker”and“Attach Listing”functions in BigTracker Chrome Extension?
- Where can I activate the BigTracker Chrome Extension on Amazon page?
- I am already a BigTracker Trial/Active user, where can I download the BigTracker Chrome Extension?
General
Video Tutorial
New Features & Updates
- 03-07-2018 Change Log for BigTracker and Repricing Central
- 02-05-2018 Change Log for Feedback Central
- 01-02-2018 Change Log for Repricing Central/ Feedback Central
- 11-15-2017 Change Log For Repricing Central/ Feedback Central
- 10-16-2017 Change Log For Repricing Central
- 08-14-2017 Change Log For Repricing and Feedback
Taiwan support
Business Hours: Monday-Friday 9am- 6pm (GMT+8)
China support
Business Hours: Monday-Friday 9am- 6pm (GMT+8)
Tel: +886-02-7720-6858 (Chinese)
www.bqool.cn
www.bqool.cn