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What will happen if the scheduled time of an activated Set Repeated Schedule clashes with the scheduled time of Set Fixed Date Schedule?

BQool Support
BQool Support
  • Updated

For example, a repeated schedule has been set from 16:00 to 18:00 every Friday. The fixed schedule is set from Friday 8th March at 8:00 to Saturday 9th March at 14:00. 

The clashed time period will be from 16:00 to 18:00 on March 8th. In this case, the system will apply the Set Fixed Date Schedule. The only impact is that the system might use a different reply template.

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