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  1. BQool Support
  2. BigCentral - Campaign Manager
  3. FAQ

FAQ

  • How to Connect Amazon New API?
  • Amazon Notification for Customer Care Email Sent Limit
  • Why doe BQool send out multiple emails for the same order on Amazon Seller Buyer Seller Message but only shows 1 email on the BigCentral end?
  • [ FAQ ] Why does the blocked email disappear after unblocking it? Shouldn’t it go to the pending emails?
  • [ FAQ ] Why didn’t BQool send out the BigCentral email plan limit notification when the amount of available emails was lower than 5% to avoid the email overage fee?
  • [ Campaign ] Can a campaign include / exclude multiple SKU / ASIN?
  • [ Campaign ] Can the Email Campaign filter still exclude/include certain countries to send emails in accordance with Amazon’s Data protection policy?
  • [ Campaign ] Why can't the tool bar be used in the content section while editing a campaign?
  • [ Email Content ] Why do the sent emails not display the buyer names, store names and Order ID...etc info?
  • How will Amazon's Data Protection Policy (DPP) impact Email Campaign?
  • Where will the email be sent to if a customer responds?
  • What will happen if the scheduled time of an activated Set Repeated Schedule clashes with the scheduled time of Set Fixed Date Schedule?
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