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  1. BQool Support
  2. BigCentral - Ticket Manager
  3. Features & Settings

Features & Settings

  • Dashboard
  • Manage User
  • General Introduction
  • Use View to Organize your Ticket in Ticket Manager
  • The Rule Introduction of Ticket Manager
  • Ticket Templates
  • Create New Ticket
  • Display Column Definition of Ticket Manager
  • The Interface Introduction after Click Open a Ticket
  • How to Reply to a Ticket
  • Ticket Settings
  • Ticket Settings_Profile
  • Ticket Settings_Channel
  • Ticket Settings_Agent
  • Ticket Settings_Auto Reply
  • Ticket Settings_General
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