Features & Settings

• First Time Sign up with BigCentral
• Dashboard
• Manage User
• General Introduction
• Use View to Organize your Ticket in Ticket Manager
• The Rule Introduction of Ticket Manager
• Ticket Templates
• Create New Ticket
• Display Column Definition of Ticket Manager
• The Interface Introduction after Click Open a Ticket
• How to Reply to a Ticket
• Ticket Settings
• Ticket Settings_Profile
• Ticket Settings_Channel
• Ticket Settings_Agent
• Ticket Settings_Auto Reply
• Ticket Settings_General