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  1. BQool Support
  2. BigCentral - Ticket Manager

BigCentral - Ticket Manager

Features & Settings

  • Dashboard
  • Manage User
  • General Introduction
  • Use View to Organize your Ticket in Ticket Manager
  • The Rule Introduction of Ticket Manager
  • Ticket Templates
See all 16 articles

Videos - Tips & Tutorial

  • [Video] BigCentral Tutorial - How to Find Useful Data on Dashboard
  • [Video] BigCentral Ticket Manager Tutorial - Ticket Details and How to Reply to a Ticket
  • [Video] Introducing BigCentral - An Amazon Help Desk Tool - Improve Customer Service | BigCentral Launch Trailer
  • [Video] BigCentral Ticket Manager Tutorial - Getting Started
  • [Video] BigCentral Ticket Manager Tutorial - How to Set Up Auto-Reply
  • [Video] BigCentral Ticket Manager Tutorial - How to Set Up Views
See all 8 articles

FAQ

  • How will Amazon's Data Protection Policy (DPP) impact Ticket Manager?
  • Can ticket types be changed after the tickets are created?
  • What kinds of tickets will Ticket Manager generate when Buyers tend to contact sellers on Amazon?
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