BigCRM

BigCRM is an Amazon help desk with email automation to simplify customer service and automate feedback and review request emails, helping the users to get more feedback and reviews effortlessly and vastly improving the customer service quality. By integrating all buyer queries from multiple Amazon marketplaces into one platform, BigCRM let the users respond to all the buyer questions efficiently without the hassle of logging into separate seller accounts. It also gives a comprehensive buyer overview, such as contact detail, order record, refund and feedback history.  https://www.youtube.com/watch?v=9vNDrOsPwJg&t=0

YouTube Videos for BigCRM News and User Tutorials

Setup and Basics

Subscription Transition

Ticket Manager

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Campaigns

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UGC

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Listings

Orders

Reports

Settings

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FAQ - Click to See More Questions

United States support
Phone support by schedule
To book a schedule, Go to
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United Kingdom support
Phone support by schedule
To book a schedule, Go to
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Taiwan support
Business Hours: Monday-Friday 9am- 6pm (GMT+8)
Tel: +1(650)396-2777 (English)
Tel: +886-02-7720-6858 (Chinese)
www.bqool.com.tw
China support
Business Hours: Monday-Friday 9am- 6pm (GMT+8)
Tel: +886-02-7720-6858 (Chinese)
www.bqool.cn