Feedback Support

Setup and Basics

• Dashboard
• Getting Started: Feedback Central
• Tutorial Videos for Feedback Central
• Settings > General
• Add Campaigns
• Emails

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Manage Feedback

• Feedback status settings
• How to Manage Feedback
• One-time Feedback Email Templates
• Feedback status

Advanced Topics

• Email Credit - New
• Positive Feedback Integration (PFI) - Change!
• EU VAT Invoices - Update
• VAT Numbers and Rates
• Buyer Blacklist
• Feedback Blacklist Upload File

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FAQ - Click to See More Questions

• What kinds of Email Schedule settings are available?
• Can I choose the exact time of the day to send out emails?
• How to rearrange my Email Campaign
• I have around 1000 orders in 7 days, but why doesn’t the amount of the pending emails match the order numbers.
• Is the automated system really sending out email? Why couldn’t I find the sent email in Amazon Seller Central?
• There are lots of Pending Emails. Will Feedback Central send them out all at once?

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