Feedback Support
Setup and Basics
- Dashboard
- Getting Started: Feedback Central
- Tutorial Videos for Feedback Central
- Settings > General
- Add Campaigns
- Emails
Manage Feedback
Advanced Topics
- Email Credit - New
- Positive Feedback Integration (PFI) - Change!
- EU VAT Invoices - Update
- VAT Numbers and Rates
- Buyer Blacklist
- Feedback Blacklist Upload File
FAQ - Click to See More Questions
- What does the error message mean in my Feedback Central?
- How to Forward the Buyer Opt-Out Email to BQool Global Blacklist
- What should I do when switching over from Feedback Genius?
- Why am I seeing "Test" in the email subject line
- Adding an email to Amazon's approved senders list
- Where will the email be sent to if a customer responds?
Taiwan support
Business Hours: Monday-Friday 9am- 6pm (GMT+8)
China support
Business Hours: Monday-Friday 9am- 6pm (GMT+8)
Tel: +886-02-7720-6858 (Chinese)
www.bqool.cn
www.bqool.cn