Feedback Support

Setup and Basics

• Getting Started: Feedback Central
• Tutorial Videos for Feedback Central
• Settings > General
• Add Campaigns
• Emails
• Images

Manage Feedback

• Feedback status settings
• How to Manage Feedback
• One-time Feedback Email Templates
• Feedback status

Advanced Topics

• Positive Feedback Integration (PFI) - Change!
• EU VAT Invoices - Update
• A/B Testing
• VAT Numbers and Rates
• Buyer Blacklist
• Feedback Blacklist Upload File

See all 7 articles

FAQ - Click to See More Questions

• How to forward the Buyer opt-out email to BQool Global Blacklist
• What should I do when switching over from Feedback Genius?
• Why there is no link or the link does not work?
• Why am I seeing "Test" in the email subject line
• Adding an email to Amazon's approved senders list
• Where will the email be sent to if a customer responds?

See all 11 articles