The latest update for BQool’s BigCentral includes easy-to-access tutorial videos and multiple minor feature updates. For more detailed information, feel free to contact BQool support.

１．Learn More Videos

An Amazon seller’s journey can be complicated and fraught with challenges, requiring multiple solutions found within BigCentral to support each customer’s touchpoint. To simplify BigCentral, BQool has added multiple “Learn” more buttons that are linked to tutorial videos, enabling sellers to quickly understand how to use the features. These tutorial videos are currently available in English with other languages planned for a future release.  

Tutorial videos can be found in the following locations:

２．Maximum image width

For images placed in emails (Email Campaign/Ticket Manager), the max width of an image may not exceed 80%.

３．Removal of redundant templates

Three redundant templates within Email Campaigns have been removed.

• 4-in-1 Feedback Request
• 3-in-1 Review Request
• Feedback & Review Request
  

４．Variable updates

In addition, the above update will affect 2 templates, where the variables have been automatically updated:

• 5-Star Feedback Request: Template
  {{image_product_name_link}} to {{product_name}}

• Leave Feedback Request: Template
  {{product_name_asin_link}} to {{product_name_asin}}

5．Other Amazon Fees

Other Amazon Fees can now be viewed in the Product Performance sub menu under the Reports Menu.

6．Attached Order ID checkbox removal

Within the Campaign Manager settings, the option to “Attach Order ID to end of subject” has been removed. By default, the Order ID will be included at the end of every subject.

7．To improve user security, account passwords must now contain:

• • at least 8 characters,
  • one number,
  • a lower and uppercase letter, and
  • a special character