BigCentral is a new All-in-One Amazon seller tool that combines the power of CRM software - BigCRM and product & keyword research tool – BigTracker into one central platform. Amazon sellers can automate their daily business operations while obtaining valuable product and keyword insights using BigCentral.  

MAJOR UPDATE  

• BigCRM has been upgraded to BigCentral. 
• BigTracker has been upgraded to Research Manager and is incorporated into BigCentral 
  
  
• BigTracker Extension has been enhanced with additional features 
  

NEW FEATURES  

General 

• Added a Getting Started Guide. 
• Added knowledge base, video tutorials and contact support that can be accessed via the Help Icon.  
  

Review Tracker 

• Introduced 1-hour Review Tracker that can update reviews every hour.  
  
• Review Tracker now records any changes made to every product review. 
• Review Tracker now detects 6 types of reviews and categorizes them. 
  

1. Verify Purchased 
2. Early Reviewer 
3. VINE Customer Review 
4. Top Contributor 
5. Top Reviewer 
6. Hall of Fame Reviewer 

• Review Analytics can now provide in-depth insights on a user’s product reviews. Reviews can now be analyzed by features, customer groups & interests, and by keywords.  
  

Research Manager 

Added three keyword tools:

Keyword Generator 

• Generate relevant Amazon keywords for search terms and their associated ranking, search volume, trends, and much more. 
  
  

Reverse ASIN  

• Search competitors’ products to spy on their keywords and steal their traffic from high-converting keywords. 
  

 BigKeywords 

• Powered by a sophisticated algorithm to enable users to examine historical keyword analytics from a collection of Hot & New Keywords, Seasonal Keywords and All-Time Popular Keywords. 
  
  

BigTracker Extension 

• Added two keyword functions
  
  

Keyword Generator 

Generate relevant Amazon keywords for search terms and their associated ranking, search volume, trends, and much more. 

Reverse ASIN 

Search competitors’ products to spy on their keywords and steal their traffic from high-converting keywords. 

• Support more Amazon Marketplaces: UK, ES, IT 
  

CHANGES  

• Listing Manager and Review Manager  
• Merged Ticket Manager and Feedback Manager 
• Removed UGC  
• Removed Product Finder, Amazon Top 100, Brand Tracker and Deals Tracker from BigTracker  
• Removed unused filters like Q&A, Also Bought and Deals and optimized Product Tracker interface