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[ Feature ] What Exclusive Amazon help desk features will be available to the BigCentral users only?

BQool Support
BQool Support
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This will allow users to send and receive customer support emails in one central location.

The notion behind the Support email is that Amazon Sellers might have their own independent e-commerce website with a customer support email services.

Sellers can add their own Customer support email address on the BigCentral end. With this integration, if Buyers contact the Seller through the Seller’s customer service email, the Ticket Manager can receive the inquiries and generate the corresponding ticket.

 

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