Logo
  • Support
  • Contact Us
  • Contact Us
  • Language
    • English
    • 简体中文
  • LOGIN START FREE TRIAL
English 简体中文
  • LOGIN
  • START FREE TRIAL
  1. BQool Support
  2. BigCentral - Review Manager
  3. Features & Settings

Review Email Notification & Review Status

Claire Lin

Review Email Notifications
mceclip0.png

If users would like to know when new product reviews are downloaded, users can set up Email Notifications in their Alerts Settings. Please go to BigCentral > Settings > Alert > Alert Settings to turn on the Email Notifications.

Please make sure to select the level of star ratings you wish to monitor and select which user accounts should receive the review alert email.  

Review Status
mceclip1.png

BQool automatically assigns new reviews received as "Open." In the Review Status section, you can control whether the initial status of a new review should be "Open" or "Closed" based on the average rating.

For example, if the business strategy is such that no action is needed for 3-star reviews, users can change the status to "Closed." All 3-star reviews received from Amazon after this setting is saved will be automatically marked as "Closed."

share:
  • Facebook
  • Twitter
  • LinkedIn
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Contact us

Related articles

  • Manage Reviews under Review Manager
  • Review Manager
  • 2020-2 BigCentral v1.1
  • General Introduction
  • 2021-2 BigCentral v1.3.14, v1.3.15, v1.3.16
Logo

Products

  • BigCentral
  • BigTracker Extension
  • Repricing Central

Pricing

  • BigCentral
  • Repricing Central

Resources

  • Blog
  • News
  • Support
  • Webinars
AWS partner

AWS partner

AWS Case Study

AWS Case Study

BQool is now available on Amazon Global Selling

Solution Provider Network

Amazon, Amazon Global Selling and the Amazon Global Selling logo are trademarks of Amazon.com, Inc. or its affiliates.

© BQool Inc. All Rights Reserved.