For the users whose listings got delisted due to pricing errors, please check out our Potential pricing error article through the link attached below first before moving on the solution in the later paragraph.
BQool has rolled out the new feature with the goal of eliminating the impact of Amazon Potential Pricing Error issue.
You can also refer to our Youtube video link below for a quick overview of our pricing error solution.
The Difficulty when Troubleshooting Potential Pricing Errors
With all the valuable information outlined above, now you understand the importance of setting the correct Min and Max price on Seller Central's end. However, user feedback analysis indicates that lots of users experienced the listings being deactivated right after it appears on the BQool end.
Understandably, once users receive the potential pricing error notification, usually there are three possible behaviors
- A user wants to find the Min and Max Prices in Repricing Central and update to Seller Central, but they can’t find the SKU as Repricing Central has updated the active listings table. They can only search the ASIN in Price History to figure out the last Min and Max Prices.
- A user wants to change Min and Max Prices in Repricing Central based on the Seller Central Min Max Range, but they can’t find the SKU as Repricing Central has updated the active listings table.
- Users will change “Your Price” of the delisted ASIN in Seller Central first to reactivate the ASIN, but Repricing Central will receive the ASIN and reprice the item based on the inappropriate Min and Max Price Range and cause the potential pricing error again. In this case, the users should consider using the latest Delisted Table to correct Min and Max Prices first if the potential pricing error is caused by the Min and Max Price Range.
The Latest Solution for Potential Pricing Error issue: Delisted Table
Users can also check out our Youtube video Tutorial for the complete Delisted table feature walkthrough.
How to Solve Potential Pricing Error / Delisting - BQool Repricing Central Tutorial
The new delisted listings table can help BQool achieve the following.
Users can find the previous Min and Max Price record of delisted SKU on the delisted table easily as illustrated in the image below. The latest delisted SKU will be placed at the top of the table.
- Users can update Min Price, Max Price, and Rule directly on the delisted SKU before reactivating the delisted listing.
Please follow the instruction outlined below to understand how to access the “Delisted tabled.”
Step 1: Go to Manage listings table and click on the drop-down menu to the “Delisted Listings tab”, manage listings table will be switched to the Delisted table as illustrated in the image below.
Step 2: You can input SKU or ASIN to search your delisted SKU, and the latest delisted SKU will be placed at the top of the table.
Note1: Due to the update frequency of the listing report, if a listing has been delisted in Seller Central and you can’t find it in the delisted table, please try to go back to the “Manage Listings” table to find it.
Note 2: Users can query the delisted SKU that they imported into Repricing Central to the BQool support agent. We will help find the listing and provide assistance accordingly.
Step 3: You can decide if you want to modify Min Price, Max Price, and assigned rule for the delisted SKU. If your SKU was still in “Enable Repricing” status when it was delisted, once the delisted SKU is reactivated, Repricing Central will reprice your SKU with the new Min and Max Prices and Rule. However, if you leave one of the Min Price, Max Price and Rule fields empty and save in the delisted table(See the Screenshot below), we will pause the repricing once its reactivated in the future.
Step 4: If you want to go back to the Manage Listing page, please click on the Manage listing heading and then click on the "Active Listings" drop-down menu. The webpage will be redirected back to the Manage Listings table.
To sum everything up, if the listing is delisted because Repricing Central sends a price out of Seller Central Min-Max Range, a user can update Repricing Central Min and Max Price on the Delisted Table before reactivating the listing on Seller Central’s end.