We have renovated the Email Campaigns mechanics and are bringing plenty of new and exciting features to Email Campaign customization, which helps streamline the Email Campaign Setup process.
There are only two templates now to choose from that work as a default campaign.
The Sample Campaigns
In the Feedback Central 2.2, the previous default campaign has now been replaced with Sample Campaign to provide a more intuitive test environment for brand new users to help them to complete email tasks efficiently. You can find the Sample Campaigns on the left menu.
You can further update or revise the information on the Settings tab by clicking on the edit icon.
From the Settings interface you can edit the “Approved Sender Emails,” “Amazon Store Name,” Test Email Receiver,” and “Test Email Daily Limit.”
The Sample Campaigns are to view only and cannot be edited. That being said, you can always create your own Customized Email Campaign by clicking Add New Campaign. The system will open a Campaign setup interface, where you can start customizing. The saved Email Campaign will be assigned to the marketplace where you click “Add Campaign” to.
Copy the Sample Campaign
You can duplicate an Email campaign from the Sample Campaign by clicking Actions > Make a Copy. Clicking on View Campaign will allow you to see the Sample campaign layout and pre-set content.
Once you choose the “Make a copy” of the pre-set Email Campaign, you need to decide which marketplace you prefer to have the new Campaign assigned to.
Send Test Email
You can send test emails with a single click. Please toggle on the Test Campaign status and wait until the loading symbol has stopped spinning. When you click on the “Send Test Email,” the system will send a single email paired with a real Order ID to the recipient of the test email. However, if the configuration is still running, the recipient will receive an email with dummy data when the user clicks on the Send Test Email button.
The previous Email Campaigns which were created prior to the Feedback Central system upgrade will be reassigned to “All Campaigns” category.
If the previous Default Settings were already activated prior to the Feedback Central system upgrade, BQool will make a copy and re-assign it to the All Campaigns category.
In the “All Campaigns” Category,
Each campaign has three different status tags: Active, Inactive, and Test. Only the Active Campaigns will send Feedback / Review request emails to buyers. The Campaigns under the Test status will only send emails to the designated email address.
You can send test emails with a single click but must wait until the test email configuration is completed. The test email will send a single email paired with a real Order ID to the recipient of the test email.
The Email Campaigns have many different functions. Please click on Actions for more settings.
View / Edit: View the default campaign or edit the campaign you created
Copy: Create a copy of the campaign
Delete: Delete the campaign you created
Move to Folder: Organize your campaigns
We hope you find our Sample Campaign introduction informative. For any other questions, please email us at firstname.lastname@example.org.