Within 90 days, Buyers can leave feedback after ordering.
Buyers can remove feedback within 90 days after the feedback is created.
Effective May 17, 2018, after 90 days seller feedback will no longer be eligible for removal. This policy change will apply to all seller feedback, including feedback submitted prior to this announcement. Feedback removal requests must still meet all other eligibility criteria to be considered for removal.
To learn more about managing your feedback, visit https://sellercentral.amazon.com/gp/help/761.
After 90 days, BQool will automatically mark neutral and negative feedback as Unresolved.