Review status

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You can mark review status based on its progress. The following is a description of each review status.

StatusDescription
Pending Reply Awaiting customer response.
Pending Resolved Customer has agreed to change review, but has not done so yet.
Resolved Negative review has been improved or removed. Final status
Unresolved Customer refuses to work with you to improve or remove negative review. Final status
Closed No action is needed for this review. Final status
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Taiwan support
Business Hours: Monday-Friday 9am- 6pm (GMT+8)
Tel: +1(650)396-2777 (English)
Tel: +886-02-7720-6858 (Chinese)
www.bqool.com.tw
China support
Business Hours: Monday-Friday 9am- 6pm (GMT+8)
Tel: +886-02-7720-6858 (Chinese)
www.bqool.cn